02/08/2023 - Welcome to the new Matrix and Data Done Better!
We hope you enjoy the new system! The first time you log in, follow the Matrix Conversion Checklist to assist you in making sure everything converted correctly! We expect high call volume to MLS Support Feb. 6-10. The fastest way to report an issue is to submit a ticket on the Canopy MLS Support webpage: We …
02/06/2023 - Emailing listings from Matrix, Remine and RPR during the conversion
Listings that have been emailed are part of what is syncing between our current Matrix system and our new Matrix RESO DD system, during the conversion between Feb. 6, 10 a.m. until Feb. 7 at Noon. During the conversion, there are three alternatives for emailing listings to clients: * Print to PDF in Matrix * Shar…
02/07/2023 - Matrix Conversion Issues: Reported and Resolved
Updated 2/10/23 The conversion to the new Matrix system is complete! We are working as quickly as possible to address the issues that have been reported. Here are some of the items that have been resolved or are currently being addressed: Note: Items marked as "Requires agent update" will need review or action by…
02/16/2023 - Matrix Conversion Issues: Reported and Resolved
Updated 2/16/23 While Canopy MLS has completed our Matrix conversion and members are experiencing its benefits, we are resolving a few remaining issues. You can reference the full list of items that are in process or have been resolved here . The following top items are in the process of being resolved: * Chang…
02/03/2023 - Four Steps to Prepare for the Matrix Conversion starting Monday
Are you ready for the conversion to a new Matrix system on Mon. and Tues., Feb. 6-7? * Read this special eHeadlines with important information * Visit the Data Done Better webpage * Know how the conversion will affect Saved Searches for Condominiums, Townhouses and Basements. SEE THE ANSWER HERE : Canopy M…
02/07/2023 - Matrix Conversion Issues: Reported and Resolved
The conversion to the new Matrix system is complete! We are working as quickly as possible to address the issues that have been reported. Here are some of the items that have been resolved or are currently being addressed: * Blocks and restrictions not being imposed on Coming Soon-No Show status listings in Showi…
What to expect of Coming Soon-No Show and Expired status listings as part of our conversion
As you have read the news of our upcoming conversion to a RESO compliant Matrix system , you may be wondering what will happen to your Coming Soon listings with a Marketing Date of February 6th or February 7th, or your listings with an Expiration Date on either of those days as well. In order to make sure all lis…
How to access Incomplete listings in the new Matrix system
There are some changes happening in the background of our new RESO compliant Matrix system that will affect Incomplete listings. For most people, these changes will be largely unnoticed - at least not directly. But they will have a significant effect on the system itself. First, Incomplete listings will only b…
Data Done Better: Our New Listing Data Checker System
Following the Matrix conversion and going live on Feb. 7, there will be a period of approximately three weeks when we will also be converting to a new Listing Data Checker (LDC) system. During this three-week period members will have the opportunity to become accustomed to the changes to the data in Matrix when enter…
Emailing listings from Matrix, Remine and RPR during the conversion
Listings that have been emailed are part of what is syncing between our current Matrix system and our new Matrix RESO DD system, during the conversion between Feb. 6, 10 a.m. until Feb. 7 at Noon. During the conversion, you can email listings using the Print to PDF option in Matrix (Client Full w/photos is goi…
