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Home > News & Alerts > 2023 News > 02/07/2023 - Matrix Conversion Issues: Reported and Resolved
02/07/2023 - Matrix Conversion Issues: Reported and Resolved
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The conversion to the new Matrix system is complete!  We are working as quickly as possible to address the issues that have been reported.  Here are some of the items that have been resolved or are currently being addressed:

  • Blocks and restrictions not being imposed on Coming Soon-No Show status listings in ShowingTime. - RESOLVED
  • Administrative staff unable to schedule showings in ShowingTime – RESOLVED
  • Administrative staff unable to view or edit Incomplete listings - RESOLVED
  • Adding showing instructions from Add/Edit does not link to the showing instructions for the listing in ShowingTime - RESOLVED
  • MLS Touch is still re-syncing photos from the new system – In Process
  • "Fill" option in the picklist input fields (street, subdivision, waterbody, etc.) not filling after you search and select "Fill" - RESOLVED
  • "My Listings/My Team Listings with No Photos" is pulling listings that do not belong to the agent or team - RESOLVED
  • Backfill the “55+ Community YN”, “BasementYN”, and certain other “YN” fields – In Process
  • Listings that change from CS to ACT are incorrectly labeled as "Back On Market" - RESOLVED
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