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Home > News & Alerts > 2023 News > 02/16/2023 - Matrix Conversion Issues: Reported and Resolved
02/16/2023 - Matrix Conversion Issues: Reported and Resolved
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Updated 2/16/23
While Canopy MLS has completed our Matrix conversion and members are experiencing its benefits, we are resolving a few remaining issues.  You can reference the full list of items that are in process or have been resolved here.

The following top items are in the process of being resolved:

  • Changing a listing from Under Contract to Active will display an error if the Selling Agent is on a team. 
  • Team ID prompts are not appearing when an agent who is on a team is added to a listing 
  • Some Auto-Email searches are not displaying the new “tabbed” version of the Agent Full report 
  • Speed Bar searching for partial address should include implied wildcard
  • CMA: Adding fields available for adjustment 
  • Quick CMA reports missing fields for some property types 
  • ShowingTime App Additional Listing Details deep link is giving a 404 server error - RESOLVED

We appreciate those agents who have been in direct contact with us! If you need assistance or have questions, please contact Canopy MLS Support, [email protected] or 704-940-3159, Opt. 1. 

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