You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Toggle navigation
Dashboard
SUBMIT TICKET
LOGIN
Member support for Canopy MLS
SEARCH
Login to track your existing support requests. If you have not created a ticket yet then you would need to
register
or
create a new ticket
to begin
TOP ARTICLES
When do I need to disclose if the seller is a real estate licensee?
Matrix Images - A Guide
Canopy MLS Service Area
Listing Statuses and Status Changes
New rules for home inspection appointments!
Coming Soon-No Show (CSNS) status
Reporting Square Footage
Adding/Creating/Editing Listings
Canopy MLS Internet Data Exchange (IDX) Program
OneHome Client Portal
SECTIONS
Browse all
*Contact Information*
(1)
Contact Information
3rd Party Tools/Services
(20)
Canopy MLS Internet Data Exchange (IDX) Program
Canopy MLS - Zillow Rentals
DOM and CDOM calculation guide for Canopy MLS data vendors using MLS Grid
IDX Vendors
Add/Edit
(16)
Adding/Creating/Editing Listings
Add Open House
Add Virtual Tour to Listing
Canopy MLS Data Updates
HelpDesk
(3)
Checking your Apple operating system version number
Clareity SafeMLS - High Risk
Clearing your browser cache
Matrix "Home" tab
(21)
Home Tab Guide
Matrix Notifications
Matrix Quick Start Guide
My Information
Mobile apps and options
(3)
Mobile Options for Canopy MLS Access
Realist Mobile Login
ShowingTime mobile app
My Matrix
(29)
Auto-Email (Auto-Notifications)
Auto Email BCC Mode
Auto-Email Deactivation
Client Opt In if Unsubscribed to Matrix
News & Alerts
(164)
01/02/2020 - 2020 Installation Brunch with special guest Dr. Yun, Friday, Jan. 10
01/02/2020 - Attn: Canopy RealtorĀ® Association and MLS members -- avoid waiting on hold by using online tools!
01/03/2019 - Attn: CRRA and CarolinaMLS members -- avoid waiting on hold by using online tools!
01/03/2019 - New in Matrix! Expanded USDA overlay mapping
Office/Firm Broker
(1)
ListHub account
Public Records
(7)
360 Map
Changes to SC Do Not Mail regulations
Creating Labels in Realist
Enabling Flash in Google Chrome to use Realist
Rules and Policies
(45)
Accountability Counts
Auction Listings
Branding
Can I exclude another broker, agent or prospective buyer from showing my listing?
Search
(20)
Add Fields/Columns to Results
Additional Fields
Create Custom Display
Cross Property?
Statistics/Reporting
(1)
CMA
System
(7)
Canopy MLS Subscriber End-User License Agreement
Clareity Security End User License Agreement
Look for these new fields in Matrix now!
Matrix Quick Start Guide
Video library
(59)
Coming Soon No-Show Status Introduction
Matrix Carts
Matrix Client Portal
Matrix CMA