Oct 26, 2021
2225
Disabling Auto Email
- Hold your mouse cursor over the "My Matrix" tab in the Matrix toolbar, then click the "Auto Emails" option in the drop down menu.
- Check the box next to the Auto-Email you would like to stop and choose one of the options in the Menu below:
"Delete" (Completely removes search from the system) or "Disable" (Stops the Auto-Email from sending updates to your contact and stays in the system for user reference).
Alternatively, you can also disable searches in the Auto-Email Settings screen:
- Find the search you want to disable. Expand the details for the Auto Email by clicking the triangle beside the name, or by clicking the Subject title of the search.
- Click the "Settings" button, then scroll down to find the "Settings" sub-header.
- Click the "Disabled" radio button, and then the "Save" button at the bottom of the page.
You will notice that the graphic in the Status column has now been changed to a red circle with an exclamation mark (!) The Auto-Email is now disabled. If there are other searches set-up for the same contact, you need to disable each one individually.