Last updated: Sep 30, 2026
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- Only the Listing Agent (or a Firm/Office Broker or Assistant) can change a listing from Expired to Active.
- Expired listings can only be reactivated for 30 days after the expiration date.
- Reactivated listings continue counting Days on Market (DOM). In order for the DOM and Cumulative Days on Market (CDOM) fields to start over at zero, you must input a new listing with a new MLS number. When a new listing is entered, “CDOM” will only reset to zero if the previous listing closed or has been off market (Temporarily off Market, Expired or Withdrawn) for more than 45 days.
❶ From the Matrix Navigation menu, click the “Add/Edit” tab
❷ You can type in the MLS# in the "--Listing Id--" box to locate it, then click the Edit button and select "Change to Active".
❸ Alternately, select "My Expired Listings (2 years)" from the drop down menu at the top left of the page, then locate the listing you are working with before clicking "Edit" and "Change to Active".
FYI Expiration dates can only updated to a future date. If your expiration date needs to be changed to an earlier date contact Canopy MLS Support for assistance.
